The Commonwealth Games Corporation Recognised for Knowledge Management

The Gold Coast 2018 Commonwealth Games Corporation (GOLDOC) has received global recognition and a prestigious Enterprise Champion Award 2014 at an international conference attended by the world’s leaders in knowledge management systems.

GOLDOC was invited to submit its innovative approach to content management and share the journey of its implementation in a ‘greenfield’ site that will ultimately cater for more than 1,000 users and underpin the delivery of one of the world’s greatest multi-sport events.

GOLDOC Manager Information, Megan Cappelleri was challenged with the task of delivering an information management system for GOLDOC that will enable great information management practices across the organisation and provide a seamless transfer of knowledge as a legacy post 2018.

The OpenText user conference, Enterprise World invited Ms Cappelleri to deliver a presentation at their Florida, USA conference where she provided the audience with an overview of GOLDOC’s approach to content management and the implementation processes.

Ms Cappelleri received an Enterprise Champion Award for innovation and championing information management, with award judges commending GOLDOC on its creative approach and solutions to manage information. Amongst other capabilities GOLDOC has implemented a mobility system where all users have access from mobile devices, anytime and anywhere.

GOLDOC CEO, Mark Peters said the task was to deliver GOLDOC with a flexible and scalable information management solution, one that integrated with a variety of corporate applications, data migration requirements and growth in user numbers and requirements

“Ultimately GOLDOC had to implement an Enterprise Content Management system that included an intranet and collaboration platform for our staff before we became too wedded to the existing processes.

“The system had to be user friendly and capable of capturing information to ensure we not only met GOLDOC’s obligations to the state of Queensland but also the Commonwealth Games Federation,” Mr Peters said.

“Megan, together with implementation partners designed a robust information management architecture that will take us through to 2018 with data captured and transferred to Queensland State Archives post Games to ensure the memories and the lessons learnt are accessible to share in the future.

Mr Peters said they were very proud of the award and its recognition by global information management peers from all over the world.

“GOLDOC’s information management system was the first corporate application deployed and has laid a solid foundation for other applications to be implemented that support progressive planning to deliver a great Games in 2018,” Mr Peters said.

The Gold Coast 2018 Commonwealth Games™ (GC2018) will be staged from 4-15 April 2018.

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